The SmartMicroScope comes with a 5-year warranty.
All SmartMicroScopes are warranted to be free from defects in materials and workmanship for a period of 60 months from the date of purchase provided it has been used in accordance with any instructions, under normal conditions.
How can we offer a 5-year warranty? Because every SmartMicroScope is made for the rigors of the classroom. We know it will be dropped. We know it will be handled by students (and possibly teachers) who may not be as gentle as we might like. They are made to survive in the classroom and make teaching and learning more enjoyable.
If you are experiencing issues with your SmartMicroScope, please contact us by phone (1-866-722-2051) or email ([email protected]) so we can help resolve the issue quickly.
This warranty does not apply if the SmartMicroScope has been damaged by water, accident or misuse. In the event of a fault developing within the 60 month period, the SmartMicroScope should be returned to SmartSchool Systems for repair or replacement at no expense to the user other than shipping charges.